Do you offer free shipping?

Yes! We offer free shipping on every order with no minimum required. Free shipping applies to all orders shipped within the United States.

How long does delivery take?

Most orders are produced and shipped within 2-7 business days. Once shipped, standard delivery typically takes an additional 3-5 business days within the United States.

Can I track my order?

Yes! Once your order ships, you will receive a shipping confirmation email with a tracking number so you can follow your package every step of the way.

What are the mugs made of?

Our mugs are high-quality ceramic mugs that are dishwasher safe and microwave safe. They are durable, chip-resistant, and designed to hold up to life on the trail.

Can I customize a product with my own text or quote?

Some of our products offer personalization options. Look for the customization field on the product page to add your own text or choose from available options.

FAQ

Q: What is your return policy?

We accept returns within 30 days of delivery for items that arrive damaged or defective. Since our products are made to order, we are unable to accept returns for change of mind. Please contact us if there is any issue with your order.

Q: What if my item arrives damaged?

If your item arrives damaged, please contact us right away with a photo of the damage. We will make it right by sending a replacement at no charge to you.

Q: How do I contact you?

You can reach us through the contact form on our website. We reply within 48 hours.

Got questions? We've got answers.
Below are the most common questions asked.
Our items are made to order, please keep that in mind when you are ordering. If you have a question, ask before ordering and we will assist you.
We ship once an item is ready and an order may have multiple shipments.

Got Questions

Where do you ship?

We ship within the United States only, including the continental USA. We do not offer international shipping.

Is shipping really free?

Yes. Free shipping on every order, no minimum purchase required. What you see is what you pay. No Shipping price shock.

How long does shipping take?

All products are made to order, so orders typically ship within 2–5 business days. Once your order ships, delivery generally takes 3–7 business days depending on your location. You'll receive a tracking number by email as soon as your order is on its way.

Sometimes an item will take longer to create, refer to the product for shipping times.

How do I track my order?

As soon as your order ships, you'll receive an email with your tracking number. Use that number to track your package directly with the carrier. If you haven't received a tracking email within 5 business days of ordering, reach out at info@swagforadventures.com.

What is your return policy?

Because all products are printed on demand specifically for you, we do not accept returns or exchanges. If something arrives damaged or defective, see the question below — we'll make it right.

What if my item arrives damaged?

If your order arrives damaged or defective, contact us within 7 days of delivery at info@swagforadventures.com with a photo of the damage and your order number. We'll get a replacement out to you right away.

Can I customize a product?

Personalization is available on select products — look for the customization option on the product page. If you have a specific request, feel free to reach out at info@swagforadventures.com and we'll see what we can do.

How do I contact you?

The best way to reach us is by email at info@swagforadventures.com. We reply within 48 hours, usually faster. By we, I mean I. This is a one person operation.

FAQ